Calculated automatically based on weight of parcel and delivery country. Tax and duties not included. Customers are advised to check on the destination country’s relevant import charges before purchase.
Parcels may take up to 18 working days (excluding weekends and public holidays) to be delivered subject to no unforeseen delays by customs. Parcels may be delivered by various delivery companies which may include the destination country’s national postal service. A shipment confirmation email with the tracking number will be sent once your parcel has been shipped. This tracking number can also be found under your account. Customers are advised to retrieve the tracking number and trace their parcels at the respective assigned delivery companies’ website.
Delivery time varies for international addresses depending on region. Below is a rough estimation of delivery time from date of mailing (barring no complications at customs or any other unforeseen delays):
Malaysia: 2 to 10 working days
Indonesia: 3 to 14 working days
The Philippines: 3 to 18 working days